Privacy Policy

1. Introduction

Welcome to Romacarpets. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit romacarpets.com to shop for our premium collections.

2. Information We Collect

To provide you with the best experience, we collect various types of information:

• Personal Identity: Name and gender for a personalized shopping experience.
• Contact Details: Shipping address, billing address, email, and phone (+91 99999 94040).
• Payment Data: Secure transaction details (we do not store full card numbers).
• Technical Data: IP address and browser type to improve site speed and performance.

3. How We Use Your Data

Your information helps us in the following ways:

• Processing and delivering your handmade and machine-made carpet orders.
• Sending order updates and tracking details via SMS or Email.
• Improving our website UI/UX based on your browsing behavior.
• Detecting and preventing fraudulent transactions.

4. Data Protection & Security

We use encrypted SSL technology to ensure that your data is transmitted securely. Access to your personal data is restricted to authorized employees who need the information to perform a specific job (e.g., billing or customer service).

5. Third-Party Disclosure

We do not sell or trade your information. This excludes trusted partners who help us run our website (like delivery partners), provided they keep the data confidential.

6. Cookies Policy

Our website uses "Cookies" to remember items in your shopping cart and understand how you use our site.